Resident Portal login issues

Incident Report for Entrata

Resolved

This incident has been resolved.

Posted Aug 01, 2023 - 09:24 MDT

Update

We are continuing to investigate this issue.

Posted Aug 01, 2023 - 08:45 MDT

Investigating

We are currently investigating this issue.

Posted Aug 01, 2023 - 07:00 MDT

This incident affected: ResidentPortal Rapid (ResidentPortal Rapid Application, ResidentPortal Rapid Login, ResidentPortal Rapid Payments, ResidentPortal 4.0 Rapid Login, ResidentPortal Rapid Reporting, ResidentPortal Rapid PDF Conversions) and ResidentPortal Standard (ResidentPortal Standard Application, ResidentPortal Standard Login, ResidentPortal Standard Payments, ResidentPortal 4.0 Standard Login, ResidentPortal Standard Reporting, ResidentPortal Standard PDF Conversions).