All Systems Operational
Entrata Rapid Operational
90 days ago
99.98 % uptime
Today
Entrata Rapid Application ? Operational
90 days ago
99.98 % uptime
Today
Entrata Rapid Login Operational
90 days ago
99.98 % uptime
Today
Entrata Standard Operational
90 days ago
99.98 % uptime
Today
Entrata Standard Application ? Operational
90 days ago
99.98 % uptime
Today
Entrata Standard Login Operational
90 days ago
99.98 % uptime
Today
ProspectPortal Rapid Operational
90 days ago
99.98 % uptime
Today
ProspectPortal Rapid Websites ? Operational
90 days ago
99.98 % uptime
Today
ProspectPortal Rapid Login Operational
90 days ago
99.98 % uptime
Today
ProspectPortal Standard Operational
90 days ago
99.97 % uptime
Today
ProspectPortal Standard Websites ? Operational
90 days ago
99.97 % uptime
Today
ProspectPortal Standard Login Operational
90 days ago
99.98 % uptime
Today
ResidentPortal Rapid Operational
90 days ago
99.98 % uptime
Today
ResidentPortal Rapid Application ? Operational
90 days ago
99.98 % uptime
Today
ResidentPortal Rapid Login Operational
90 days ago
99.98 % uptime
Today
ResidentPortal Rapid Payments ? Operational
90 days ago
99.98 % uptime
Today
ResidentPortal 4.0 Rapid Login Operational
90 days ago
99.98 % uptime
Today
ResidentPortal Standard Operational
90 days ago
99.98 % uptime
Today
ResidentPortal Standard Application ? Operational
90 days ago
99.98 % uptime
Today
ResidentPortal Standard Login Operational
90 days ago
99.98 % uptime
Today
ResidentPortal Standard Payments Operational
90 days ago
99.98 % uptime
Today
ResidentPortal 4.0 Standard Login Operational
90 days ago
99.98 % uptime
Today
Leasing Center Operational
90 days ago
99.98 % uptime
Today
API Operational
90 days ago
99.97 % uptime
Today
Databases Operational
Entrata1 Operational
Entrata2 Operational
Entrata3 Operational
Entrata4 Operational
Entrata5 Operational
Entrata6 Operational
Entrata7 Operational
Entrata8 Operational
Entrata9 Operational
Entrata10 Operational
Entrata11 Operational
Entrata12 Operational
Entrata13 Operational
Entrata14 Operational
Entrata15 Operational
Entrata16 Operational
Entrata17 Operational
Entrata18 Operational
Entrata19 Operational
Entrata20 Operational
Entrata21 Operational
Entrata22 Operational
Entrata23 Operational
Entrata24 Operational
Entrata25 Operational
Entrata27 Operational
Entrata28 Operational
Entrata29 Operational
Entrata30 Operational
Entrata31 Operational
Entrata33 Operational
Entrata34 Operational
Entrata35 Operational
Entrata36 Operational
Entrata37 Operational
Entrata38 Operational
Entrata39 Operational
Entrata40 Operational
Entrata41 Operational
Entrata42 Operational
Entrata43 Operational
Entrata44 Operational
Entrata45 Operational
Entrata46 Operational
Entrata47 Operational
Entrata48 Operational
Entrata49 Operational
Entrata50 Operational
Entrata52 Operational
Entrata53 Operational
Entrata54 Operational
Entrata55 Operational
Entrata57 Operational
Entrata58 Operational
Entrata59 Operational
Entrata60 Operational
Entrata62 Operational
Entrata63 Operational
Entrata65 Operational
Entrata66 Operational
Entrata67 Operational
Entrata68 Operational
Entrata69 Operational
Entrata70 Operational
Entrata71 Operational
Entrata72 Operational
Entrata73 Operational
Entrata74 Operational
Entrata75 Operational
Entrata76 Operational
Entrata77 Operational
Entrata78 Operational
Entrata79 Operational
Entrata81 Operational
Entrata82 Operational
Entrata84 Operational
Entrata86 Operational
Entrata87 Operational
Entrata95 Operational
Entrata97 Operational
Entrata99 Operational
Entrata100 Operational
Entrata102 Operational
Entrata103 Operational
Entrata104 Operational
Entrata105 Operational
Entrata107 Operational
Entrata108 Operational
Entrata109 Operational
Entrata111 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance Time Frame Oct 29, 00:30-01:00 MDT
Some entrata system may not be available during this time.
Posted on Oct 28, 15:07 MDT
Scheduled Maintenance Time Frame Oct 30, 00:30-02:00 MDT
Some entrata system may not be available during this time.
Posted on Oct 29, 04:36 MDT
Scheduled Maintenance Time Frame Nov 6, 00:00-02:00 MDT
Some entrata system may not be available during this time.
Posted on Nov 3, 04:11 MST
Scheduled Maintenance Time Frame Nov 9, 00:00-02:30 MDT
Update - Some entrata system may not be available during this time.
Nov 8, 23:40 MST
Scheduled - Some entrata system may not be available during this time.
Nov 6, 05:29 MST
Scheduled Maintenance Time Frame Nov 12, 00:00-00:29 MDT
Some entrata system may not be available during this time.
Posted on Nov 11, 19:31 MST
Scheduled Maintenance Time Frame Nov 19, 00:30-02:00 MDT
Update - Some entrata system may not be available during this time.
Nov 18, 01:45 MST
Scheduled - Some entrata system may not be available during this time.
Nov 11, 22:45 MST
Scheduled Maintenance Time Frame Nov 23, 00:30-02:00 MDT
Some entrata system may not be available during this time.
Posted on Nov 19, 05:27 MST
Scheduled Maintenance Time Frame Nov 23, 02:01-02:21 MDT
Some entrata system may not be available during this time.
Posted on Nov 21, 10:19 MST
Scheduled Maintenance Time Frame Nov 25, 00:30-02:00 MDT
Some entrata system may not be available during this time.
Posted on Nov 24, 04:48 MST
Scheduled Maintenance Time Frame Nov 26, 00:30-02:30 MDT
Update - Some entrata system may not be available during this time.
Nov 26, 00:27 MST
Update - Some entrata system may not be available during this time.
Nov 19, 21:26 MST
Update - Some entrata system may not be available during this time.
Nov 18, 11:21 MST
Scheduled - Some entrata system may not be available during this time.
Nov 13, 09:57 MST
Scheduled Maintenance Time Frame Nov 27, 00:30-02:30 MDT
Some entrata system may not be available during this time.
Posted on Nov 26, 14:42 MST
Scheduled Maintenance Time Frame Dec 7, 00:30-02:00 MDT
Update - Some entrata system may not be available during this time.
Dec 6, 19:19 MST
Scheduled - Some entrata system may not be available during this time.
Nov 24, 04:29 MST
Scheduled Maintenance Time Frame Dec 9, 01:30-01:45 MDT
Update - Some entrata system may not be available during this time.
Dec 8, 19:41 MST
Scheduled - Some entrata system may not be available during this time.
Dec 7, 12:24 MST
Scheduled Maintenance Time Frame Dec 10, 00:30-02:00 MDT
Update - Some entrata system may not be available during this time.
Dec 8, 02:19 MST
Scheduled - Some entrata system may not be available during this time.
Nov 29, 22:54 MST
Scheduled Maintenance Time Frame Dec 11, 00:00-01:30 MDT
Some entrata system may not be available during this time.
Posted on Dec 8, 01:19 MST
Scheduled Maintenance Time Frame Dec 11, 01:31-03:00 MDT
Some entrata system may not be available during this time.
Posted on Dec 8, 08:08 MST
Scheduled Maintenance Time Frame Dec 14, 00:30-02:30 MDT
Update - Some entrata system may not be available during this time.
Dec 13, 12:33 MST
Scheduled - Some entrata system may not be available during this time.
Dec 10, 10:44 MST
Scheduled Maintenance Time Frame Dec 16, 22:00-22:20 MDT
Some entrata system may not be available during this time.
Posted on Dec 16, 18:47 MST
Scheduled Maintenance Time Frame Dec 17, 00:00-01:00 MDT
Some entrata system may not be available during this time.
Posted on Dec 7, 13:15 MST
Scheduled Maintenance Time Frame Dec 18, 00:30-02:30 MDT
Update - Some entrata system may not be available during this time.
Dec 15, 13:58 MST
Update - Some entrata system may not be available during this time.
Dec 15, 13:47 MST
Scheduled - Some entrata system may not be available during this time.
Dec 15, 09:17 MST
Scheduled Maintenance Time Frame Dec 23, 22:45-23:00 MDT
Some entrata system may not be available during this time.
Posted on Dec 23, 17:19 MST
Scheduled Maintenance Time Frame Jan 6, 00:00-00:30 MDT
Some entrata system may not be available during this time.
Posted on Jan 5, 18:25 MST
Scheduled Maintenance Time Frame Jan 7, 00:01-02:30 MDT
Some entrata system may not be available during this time.
Posted on Jan 3, 09:42 MST
Scheduled Maintenance Time Frame Jan 13, 00:30-01:15 MDT
Some entrata system may not be available during this time.
Posted on Jan 11, 12:10 MST
Scheduled Maintenance Time Frame Jan 18, 00:30-02:00 MDT
Some entrata system may not be available during this time.
Posted on Jan 15, 05:37 MST
Scheduled Maintenance Time Frame Jan 18, 02:01-02:46 MDT
Some entrata system may not be available during this time.
Posted on Jan 16, 02:11 MST
Scheduled Maintenance Time Frame Jan 20, 22:00-22:45 MDT
Some entrata system may not be available during this time.
Posted on Jan 20, 08:52 MST
Scheduled Maintenance Time Frame Jan 22, 00:30-01:30 MDT
Update - Some entrata system may not be available during this time.
Jan 20, 21:22 MST
Scheduled - Some entrata system may not be available during this time.
Jan 19, 05:37 MST
Scheduled Maintenance Time Frame Jan 22, 01:31-03:00 MDT
Some entrata system may not be available during this time.
Posted on Jan 21, 02:06 MST
Scheduled Maintenance Time Frame Jan 29, 00:30-00:45 MDT
Some entrata system may not be available during this time.
Posted on Jan 28, 02:38 MST
Scheduled Maintenance Time Frame Feb 12, 00:01-02:30 MDT
Some entrata system may not be available during this time.
Posted on Feb 8, 03:46 MST
Scheduled Maintenance Time Frame Feb 22, 00:30-01:30 MDT
Some entrata system may not be available during this time.
Posted on Feb 17, 21:40 MST
Scheduled Maintenance Time Frame Feb 24, 00:01-01:30 MDT
Some entrata system may not be available during this time.
Posted on Feb 23, 01:07 MST
Scheduled Maintenance Time Frame Mar 2, 00:00-00:20 MDT
Update - Some entrata system may not be available during this time.
Mar 1, 16:51 MST
Scheduled - Some entrata system may not be available during this time.
Mar 1, 16:50 MST
Scheduled Maintenance Time Frame Mar 3, 01:10-01:40 MDT
Update - Some entrata system may not be available during this time.
Mar 2, 12:00 MST
Update - Some entrata system may not be available during this time.
Mar 2, 02:29 MST
Update - Some entrata system may not be available during this time.
Mar 2, 02:28 MST
Update - Some entrata system may not be available during this time.
Mar 2, 02:28 MST
Update - Some entrata system may not be available during this time.
Mar 2, 02:25 MST
Update - Some entrata system may not be available during this time.
Mar 2, 02:25 MST
Update - Some entrata system may not be available during this time.
Mar 2, 02:24 MST
Update - Some entrata system may not be available during this time.
Mar 2, 02:23 MST
Update - Some entrata system may not be available during this time.
Mar 2, 02:23 MST
Update - Some entrata system may not be available during this time.
Mar 2, 01:04 MST
Scheduled - Some entrata system may not be available during this time.
Mar 1, 20:10 MST
Scheduled Maintenance Time Frame Mar 22, 01:31-03:00 MDT
Update - Some entrata system may not be available during this time.
Mar 21, 23:06 MDT
Update - Some entrata system may not be available during this time.
Mar 18, 05:34 MDT
Update - Some entrata system may not be available during this time.
Mar 16, 19:25 MDT
Update - Some entrata system may not be available during this time.
Mar 15, 19:47 MDT
Scheduled - Some entrata system may not be available during this time.
Mar 14, 19:04 MDT
Scheduled Maintenance Time Frame Mar 25, 00:30-01:30 MDT
Update - Some entrata system may not be available during this time.
Mar 24, 02:30 MDT
Scheduled - Some entrata system may not be available during this time.
Mar 17, 01:18 MDT
Scheduled Maintenance Time Frame Mar 26, 00:30-03:00 MDT
Some entrata system may not be available during this time.
Posted on Mar 23, 02:27 MDT
Scheduled Maintenance Time Frame Mar 29, 01:00-03:00 MDT
Some entrata system may not be available during this time.
Posted on Mar 29, 00:48 MDT
Scheduled Maintenance Time Frame Apr 15, 00:30-01:30 MDT
Update - Some entrata system may not be available during this time.
Apr 14, 10:35 MDT
Scheduled - Some entrata system may not be available during this time.
Mar 16, 11:39 MDT
Scheduled Maintenance Time Frame Apr 16, 00:30-03:00 MDT
Update - Some entrata system may not be available during this time.
Apr 15, 05:56 MDT
Scheduled - Some entrata system may not be available during this time.
Apr 13, 05:01 MDT
Scheduled Maintenance Time Frame Apr 22, 00:00-03:00 MDT
Update - We will be undergoing scheduled maintenance during this time.
Apr 20, 23:36 MDT
Scheduled - Some entrata system may not be available during this time.
Apr 20, 00:20 MDT
Scheduled Maintenance Time Frame Apr 23, 00:00-03:00 MDT
Some entrata system may not be available during this time.
Posted on Apr 22, 06:23 MDT
Scheduled Maintenance Time Frame Apr 23, 23:00-23:45 MDT
Some entrata system may not be available during this time.
Posted on Apr 22, 22:52 MDT
Scheduled Maintenance Time Frame Apr 26, 10:30-11:30 MDT
Some entrata system may not be available during this time.
Posted on Apr 22, 15:12 MDT
Scheduled Maintenance Time Frame Apr 28, 22:00-23:30 MDT
Update - Some entrata system may not be available during this time.
Apr 26, 13:20 MDT
Scheduled - Some entrata system may not be available during this time.
Apr 26, 11:43 MDT
Scheduled Maintenance Time Frame May 10, 00:30-03:00 MDT
Some entrata system may not be available during this time.
Posted on May 7, 08:17 MDT
Scheduled Maintenance Time Frame May 14, 00:01-02:30 MDT
Some entrata system may not be available during this time.
Posted on May 10, 18:51 MDT
Scheduled Maintenance Time Frame May 17, 00:30-01:00 MDT
Some entrata system may not be available during this time.
Posted on May 13, 01:37 MDT
Scheduled Maintenance Time Frame May 18, 00:00-00:20 MDT
Some entrata system may not be available during this time.
Posted on May 17, 16:15 MDT
Past Incidents
Oct 22, 2021

No incidents reported today.

Oct 21, 2021

No incidents reported.

Oct 20, 2021
Resolved - This incident has been resolved.
Oct 20, 12:36 MDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 19, 15:05 MDT
Identified - We have identified a fix and are working to implement a change. The majority of Prospect Portal users are unaffected by this issue, but for those that are, pages may be slow to load.
Oct 19, 14:45 MDT
Investigating - We are experiencing Prospect Portal slowness again across multiple sites. Our teams are working on identifying a fix. Users can expect slow response times as well as the occasional error message.
Oct 19, 13:18 MDT
Monitoring - We have implemented a fix to resolve the performance issue for Prospect Portal and are currently monitoring all pages to ensure that they are loading quickly for all users.
Oct 19, 10:12 MDT
Update - We continue to investigate the issue that is causing slow page performance. Users can expect continual slowness when accessing the page and error/maintenance messages are likely.
Oct 19, 09:25 MDT
Investigating - We are currently investigating an issue that is causing severe slowness on all Prospect Portal sites. Users are experiencing slow response times as well as the occasional error message.
Oct 19, 09:17 MDT
Oct 19, 2021
Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021
Resolved - This incident has been resolved.
Oct 12, 18:03 MDT
Update - We are continuing to investigate this issue.
Oct 12, 18:02 MDT
Update - We are continuing to investigate this issue.
Oct 12, 17:27 MDT
Investigating - Some database slowness has been reported. We have teams actively looking into this incident.
Oct 12, 14:19 MDT
Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021
Resolved - This incident has been resolved.
Oct 8, 08:44 MDT
Update - We are receiving reports of users receiving 500 errors when viewing the resident profile.
Oct 8, 08:39 MDT
Investigating - We are currently investigating this issue.
Oct 8, 08:39 MDT