Entrata Login Issues & Degraded Performance

Incident Report for Entrata

Resolved

This incident has been resolved.

Posted Dec 01, 2022 - 11:55 MST

Monitoring

A fix has been put in place, any performance and login issues should be resolved. We will continue to monitor to ensure full recovery.

Posted Dec 01, 2022 - 10:29 MST

Update

We have identified the source of the slowness and have begun implementing the fix.

Posted Dec 01, 2022 - 10:15 MST

Update

We are continuing to investigate this issue. Performance has improved for the time being.

Posted Dec 01, 2022 - 10:00 MST

Investigating

We are currently investigating this issue. Entrata login and general performance is impacted.

Posted Dec 01, 2022 - 09:41 MST

This incident affected: Entrata Standard (Entrata Standard Application, Entrata Standard Login) and Entrata Rapid (Entrata Rapid Application, Entrata Rapid Login).